Contact information
Customers are welcome to contact Primeocean LLC regarding products, orders, shipping, returns, refunds, privacy, or other matters related to our online store.
Company Information
Primeocean LLC
1913 Iris Dr
Columbia, MO 65202-1238
United States
Customer Service
Email: sales@primeoceann.shop
Email is our primary customer-service contact method.
For questions about an existing purchase, please include your order number whenever possible.
Business Hours
Monday through Friday
9:00 AM–5:00 PM CT
Messages received outside our regular business hours will normally be reviewed during the next applicable business period.
We Can Assist With
You may contact us regarding:
- Product questions;
- Order status;
- Cancellation requests;
- Shipping;
- Tracking;
- Returns;
- Refunds;
- Incorrect merchandise;
- Damaged products;
- Payment questions;
- Privacy requests;
- General store inquiries.
Returns
Our business and approved return address is:
Primeocean LLC
1913 Iris Dr
Columbia, MO 65202-1238
United States
Please contact sales@primeoceann.shop before mailing a return.
Legal and Privacy Requests
Privacy or legal communications related to the online store may also be sent to: